Calculated safety
The new service and attendance system
The technologies of the Modus AOI systems have been developed over a period of more than 20 years. The durability of a plant as well as short downtimes in the manufacturing process are among the most important requirements for production lines. It is therefore crucial that the production personnel can operate the systems properly.
Training
Modus has developed a multi-stage program to support their customers´ training requirements. Instruction in groups or as individuals, for short or long periods, on customer’s site or at the modus facility in Willich, Germany – special tailored programs are available.
System integration
and commissioning
Each customer, each manufacturer and each production process have different requirements. Maximizing customer satisfaction by meeting these requirements is paramount to modus. Each delivered AOI unit is customized and pre-configured to fit directly into the production lines of our customers. After in-line integration of an AOI system
by the customer the service and support team by modus trains the customer’s operators for daily use and maintenance and carry out the final acceptance test on customer’s site together.
Certified service partners
Technical support is not only assured by modus' own service staff but also by modus certified service partners. These partner companies undergo a thorough training and a final assessment which complies to the same high standards are guaranteed by the modus service department
Link Ways: China
Mycronic Axxon: China
SMT-A: Mexico
SMT-E: South Europe
Accelonix: France
Premtronic: South East Asia
iNETest: India
OEM: Partner
Haprotec: Germany, DACH
PVA: CCI-WW
Linkways: CCI-WW
Mycronic Axxon: CCI-WW
Seica Group: Italy, USA
On-site maintenance
Although modus AOI systems do not need a lot of maintenance to work properly, modus recommends routine inspections in regular intervals to maximize the durability and reliability of the AOI systems. Especially the mechanical components underly natural wear and tear. An annual maintenance is advisable and minimizes downtime. modus offers three service plan variants:
Basic service contract
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6x telephone support per month inclusive. 8-hour response time during modus business hours
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6x remote support per month inclusive. 8-hour response time during modus business hours
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Yearly on-site maintenance:
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Safety check
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Cleaning (scanner glas, housing, air vent filters)
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Check of system calibration inclusive re-calibration if necessary
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Premium service contract
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12x telephone support per month inclusive. 8-hour response time during modus business hours
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12x remote support per month inclusive. 8-hour response time during modus business hours
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Yearly on-site maintenance:
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Safety check
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Cleaning (scanner glas, housing, air vent filters)
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Check of system calibration inclusive re-calibration if necessary
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5x on-site support per year inclusive. 48-hour response time during modus business hours
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Travel costs included
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Premium Plus service contract
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Unlimited telephone support Reaction within 8 hours during modus working hours.
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Unlimited remote support Reaction within 8 hours during modus working hours.
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Including material
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Yearly on-site maintenance:
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Safety check
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Cleaning (scanner glas, housing, air vent filters)
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Check of system calibration inclusive re-calibration if necessary
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Unlimited on-site support. 24-hours response time during modus business hours
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Travel costs included
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AOI-accesories
Accessories and spare parts
UPS
Uninterruptible power supply, 1000 VA, integrating option into transporting module
modusBC-L
Runtime license to capture linear barcodes
modusBC-D
Runtime license to capture data-matrix codes
modusBC-LD
Runtime license to capture linear barcodes and data matrix codes
modusEBC-L
External linear barcode scanner
modusHBC-L
Handheld barcode scanner for linear barcodes
modusHBC-D
Handheld barcode scanner for data matrix codes
modusMTT
Mobile transport trolley for modus AOI offline systems
modusPC-C
Computing unit for camera systems
modusPC-S
Computing unit for scanner systems
modusSU MLD1200
Basic scanning unit
• Scan area: 300mm x 410mm
• Resolution: 21 μm / 42 μm per pixel
• Light source: white, red, blue and UV multiLEDs
• Telecentric optical system for parallax free images
modusSU S3
Large scanning unit
• Scan area: 420mm x 530mm
• Resolution: 21 μm / 42 μm per pixel
• Light source: white, red, blue and UV multiLEDs
• Telecentric optical system for parallax free images
modusCU MCS18
Camera unit
• 18 Megapixels
• Pole filter ready
• Megapixel Lenses
modusCU MCS42
Camera unit
• 42 Megapixels
• Pole filter ready
• Megapixel Lenses